AI & Your Photos

1. What Toran does with your photos

You upload photos of a room. Toran uses AI to join them into a 3D view and to create the design changes you ask for, such as new furniture, colors or layouts. Maya, Toran's AI designer, works from that room. Your original photos stay yours.

2. Who else processes them

To produce results, Toran sends your photos and your written instructions over an encrypted connection to outside AI services. OpenAI, Replicate and FAL.ai handle images. Anthropic handles text only and never receives photos. The full list and what each one does is in Sub-processors.

3. Do these companies train AI on your photos?

We do not use your identifiable room photos to train our own models. OpenAI does not train on API inputs by default. Replicate and FAL.ai do not train on your data without your consent. We rely on each company's published terms.

4. How long photos are kept

Toran keeps your photos and the images we generate for as long as your account is open.

If you ask us to close your account, we start deleting your photos, 3D views and generated images within 30 days.

Outside services keep data on their own schedules. OpenAI may keep abuse-monitoring logs for up to 30 days. Replicate deletes results after about one hour. FAL.ai may store inputs and outputs unless storage is switched off, and we are switching it off.

5. Who at Toran can see them

Toran staff can open your photos, conversations and saved designs when needed to give you support, fix a problem or investigate abuse. Access is limited to staff who need it.

6. Before you upload

A photo of a room can show more than furniture. Faces, documents, mail, screens and medication can appear in the frame. Remove or crop anything you would not want an outside AI service to receive. Please do not upload photos of other people without their consent.

7. AI images are labeled

Images Toran creates are made or edited by AI and can look like real photographs. If you share one outside Toran, tell people it is AI-generated. We are adding a visible AI label inside the app.

8. Preview, not a plan

AI visuals are inspiration. They can differ from your real room and from real products. Check dimensions and finishes before you buy, renovate or build. See the Design Disclaimer.

9. Delete your photos or ask a question

Email support@mytoran.com. To delete, use the subject line "Data Deletion Request". We confirm and finish within 30 days.